This macOS Support course is for IT Helpdesk. It is the essential in-depth macOS course for anyone who needs to support, troubleshoot, or optimise macOS Sonoma, such as IT professionals, technicians, help desk specialists, and ardent Mac users. You will find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling and configuring macOS Sonoma to setting-up network services.
Format and duration
Lectures, demonstrations, discussions and interactive exercises – delivered virtually, in a classroom, or on-site. Exact duration and content can be agreed based on your requirements.
Audience
Anybody who wants to dig deep into macOS, or who supports Mac users. Those wishing to sit the 2023 ACSP (Apple Certified Support Professional) exam can also attend this course along with the accompanying two-day iOS Support course to be fully prepared.